Vouchers

Included services and FAQs

General terms, fine print and important questions
General Terms & Payment Conditions
Everything you need to know for your stay

All listed prices are per person, per night, based on a minimum stay of 3 nights, and include our “pamper” half board. An additional local tourist tax is charged per person, per night. Short stays & weekend surcharge:For stays under 3 nights, a 10% surcharge applies (year-round)For weekend stays (Friday to Sunday) during the winter season, a 15% surcharge applies. Breakfast only: If you prefer bed & breakfast instead of half board, we’ll deduct €15 per person, per night from the total rate. Travelling with a dog: We welcome dogs at €20 per day (without food), or €30 per day in August. Please note: dogs are not allowed in the dining room. Check-in & check-out: Your room is available from 2:00 PM on arrival day until 10:30 AM on departure day.

Our payment conditions
Simple, secure, and transparent

To confirm your reservation, we kindly ask for a deposit of 30% of the total booking amount, payable via bank transfer. You can settle the remaining balance conveniently on site (in cash, by debit card, or credit card), or, if preferred, you are welcome to transfer the full amount in advance. Please note: In case of cancellation, the deposit can only be refunded if you have purchased travel insurance that covers your reason for cancellation.

Clear terms, no surprises – and full peace of mind with travel insurance

We understand that plans can change. The following cancellation conditions apply:

  • Free cancellation up to 4 weeks before arrival
  • Between 4 and 2 weeks before arrival, 50% of the booking total is charged
  • For cancellations within 2 weeks of arrival, or in case of no-show, 100% of the booking total will be charged

Travel Insurance Recommendation: To avoid these cancellation fees, we highly recommend our HR Travel Insurance, available at €10 per room, per night. This insurance covers cancellations due to:

  • Illness or serious accident involving the guest
  • Emergencies involving a first-degree family member
  • Death in the family
  • Major property damage requiring your presence (e.g. fire)

In the event of a cancellation, we reserve the right to request official documentation (e.g. medical certificate or insurance claim) as confirmation.

A wonderful holiday

Our rooms
Deluxe family suite
50 m²
from 191,-€
per person
Suite
40 m²
from 181,-€
per person
Family room
45 m²
from 166,-€
per person
Deluxe double room
28 m²
from 166,-€
per person
Double room
28 m²
from 156,-€
per person
Included services
  • breakfast buffet with homemade specialities
  • excellent 5-course menu with salad buffet in the evening
  • Sunday dinner, champagne breakfast, South Tyrolean evening, dessert buffet, aperitif bar, crêpes from the buffet, ...
  • pool for families and children's pool
  • new indoor pool 16m x 4.5m, new outdoor pool 12.5m x 5m (adults only)
  • sauna area with Finnish sauna, steam bath and herbal sauna
  • Physiotherm infrared cabin
  • brand new fitness room with cardio and strength training equipment (adults only)
  • playground with table tennis table and outdoor trampoline
  • free Wi-Fi throughout the hotel
Glide down the slopes

Bright skies, fresh snow, and pure joy on every turn you take.

In rhythm with the snow

Glide through forests and breathe in the calm of winter.

Strolling through snow

Crisp paths, wide views, and peace with every single step.

Closer to the summit

Climb in silence, feel nature, and embrace pure mountain freedom.

Your summer starts here
Exclusive offers for a relaxing and active holiday in Ratschings
Pay 3, stay 4

Start the winter in Ratschings with us.

07.12. - 20.12.2025
up to 495 €
Ski days in December

Check out the skiing fun in Ratschings.

07.12. - 21.12.2025
up to 889 €
White weeks

Enjoy January with skiing in South Tyrol.

10.01. - 01.02.2026
up to 1,590 €
Spa and skiing

Your ski and wellness holiday in a hotel right on the ski slopes.

11.01. - 16.01.2026
up to 1,150 €
Skiing in spring

Enjoy sunny spring days with skiing.

14.03. - 22.03.2026
up to 1,740 €
Easter offer for Two

Fancy a short Easter holiday in Ratschings with skiing?

27.03. - 01.04.2026
up to 1,700 €
Special spring week in Ratschings

Enjoy the first signs of spring in Ratschings.

10.05. - 24.05.2026
up to 810 €
Spa days in Ratschings

Enjoy autumn in a very relaxed way.

10.05. - 26.06.2026
up to 425 €
Pentecost for families

A wonderful holiday for the whole family.

17.05. - 07.06.2026
up to 3,400 €
Passionate hiking weeks

Enjoyable hiking for trained hikers awaits you here in Ratschings!

21.06. - 28.06.2026
up to 1,200 €
Experience the Alps

A breathtaking experience in the South Tyrolean nature.

12.07. - 19.07.2026
up to 1,250 €